Our VerusRx Customer Service team works to ensure you receive the highest levels of service for better care and outcomes.
Count on us for timely, attentive service that answers your questions and solves your problems.

Our Customer Service team is a phone call away, ready to help:

  • Resolve pharmacy claim issues
  • Resolve eligibility issues
  • Provide assistance in locating a pharmacy provider
  • Assist in a Prior Authorization request
  • Answer questions about your plan’s drug benefits,
    including copays and covered drugs

Find additional information by logging onto
the Member Portal. There you can:

  • Check your benefits
  • View claim details
  • Track account balances
  • Print our your ID Card
  • Find local pharmacies in your network

Call Customer Service
– we’re standing by to help

  • 24/7
  • 1-800-838-0007

Remember, if you have a question about a specific drug, how it might interact with other meds you’re taking, or what side effects you may experience, please contact your local pharmacist directly.

Make sure to store our number on your phone,
so you always have it handy